The Complete Guide to AI Receptionists for Australian SMBs
Everything you need to know about implementing AI phone answering in your Melbourne business.
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Built for Melbourne Businesses That Never Stop Growing
AI Automation That Works
While You Sleep
Meet Reachly — the complete AI receptionist system that answers every call, books every appointment, and captures every lead automatically. From first hello to booked client, all powered by AI.
Everything You Need to Automate Your Business
From 24/7 call answering to appointment booking and CRM integration — Reachly handles it all so you can focus on growing your Melbourne business.
24/7 AI Receptionist
Never miss a call again. Jess (AI) answers instantly, professionally, and books appointments even at 3am. No staff required.
Automated Booking
Seamlessly book appointments into your calendar. Check availability in real-time and confirm bookings instantly during every call.
Smart Lead Capture
Capture every caller's details — name, phone, email, and notes — automatically synced to your CRM for instant follow-up.
Intelligent Call Forwarding
Route urgent calls to you or your team automatically. Reachly handles screening so only priority calls reach you.
CRM Integration
Works with GoHighLevel, Salesforce, HubSpot & more. Every interaction is logged, tracked, and ready for action.
Multi-Language Support
Serve Melbourne's diverse community with AI that speaks English, Mandarin, Vietnamese, Greek, Italian & more.
Custom Responses
Train Jess with your FAQs, pricing, services, and business hours. She answers exactly how you'd want.
Analytics Dashboard
Track every call, booking, and lead. See what's working with real-time analytics and call transcripts.
Instant Notifications
Get notified via SMS or email every time someone books, calls, or leaves a message. Stay in control.
See Your Potential ROI
Calculate how much revenue you could recover by letting Reachly handle your missed calls and appointments.
How It Works — Simple, Fast, Effective
Get up and running in minutes with our streamlined 3-step process.
1
🚀 Sign Up & Train Jess
Create your account, add your business details, and customize Jess's responses in under 10 minutes.
2
📞 Forward Your Calls
Forward your business calls to Reachly. We handle calls, you handle the rest.
3
📆 Watch Your Calendar Fill
Sit back as bookings automatically sync to your calendar. Monitor everything from your dashboard.
Resources & Insights
Learn how to grow your Melbourne business with AI automation, lead generation tips, and local success stories.
🤖
AI Automation
📈
Lead Generation
7 Ways Melbourne Businesses Are Doubling Their Leads
Proven strategies from local service businesses that transformed their lead capture systems.
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Business Tips
Why Automated Appointment Booking Is a Game-Changer
How salons, clinics, and service businesses save 15+ hours per week with booking automation.
Read More →Frequently Asked Questions
Reachly uses advanced voice AI to answer your business calls naturally and professionally. When someone calls, our AI receptionist (Jess) greets them, understands their needs, answers questions, and can book appointments into your calendar in real-time. All conversations are logged and transcribed for your review.
Absolutely! You can train Jess with your business hours, services, pricing, FAQs, and custom scripts. She'll respond exactly how you want, matching your brand's tone and providing accurate information to every caller.
Reachly can intelligently forward complex or urgent calls to you or your team. You maintain full control over which calls get escalated. The AI handles 95% of routine inquiries, freeing you to focus on high-value interactions.
Yes! Reachly integrates seamlessly with Google Calendar, Outlook, GoHighLevel, Salesforce, HubSpot, and many other platforms. All bookings and lead information sync automatically — no manual entry required.
No setup fees, no long-term contracts. Start with our 7-day free trial and cancel anytime. Plans are month-to-month with transparent pricing — what you see is what you pay.
Most businesses are up and running within 10-15 minutes. Simply sign up, customize your AI receptionist's responses, forward your calls to the Reachly number, and you're live. Our team provides onboarding support to ensure a smooth setup.
Ready to Never Miss a Lead Again?
Join Melbourne's smartest service businesses using Reachly to capture every opportunity — 24/7, no staff required.
Prefer to book manually? Schedule a meeting →